FAQs- Frequently asked Questions
Delivery costs and times
Our deliveries are made in all countries.
Shipping costs will vary depending on the country of delivery.
Delivery 3 working days France:
- Mondial Relay relay point free delivery
- Standard 6.95€
Delivery 5 -10 working days rest of the world:
- Standard 9,90€
When placing an order, there is an order preparation time. Our carrier then undertakes to deliver to you in France within 3 working days and 5 to 10 working days in the rest of the world.
For any information, our teams are at your disposal.
We appreciate your patience as there may be delays in deliveries due to the current COVID-19 situation.
As all orders are currently shipped from France, you may be charged additional import fees upon delivery.
If you choose to decline customs charges the package will be returned, and you will automatically receive your refund.
Where is my order ?
As soon as your order leaves our warehouses, we will send you an e-mail.
How do I exchange or return an item purchased online?
Can I cancel or modify my order?
If you change your mind, you can return the clothes when you have received your purchase. Please see the Refund Policy section for more information.
I have not received all the items of my purchase. What should I do ?
In which countries can I buy online?
You can shop online in all countries.